My game crashes!My game Freezes!
Are you experiencing crashes or the game doesn't load properly? Try these troubleshooting steps:

Android：
•　Make sure you are running the latest Android operating system version on your device.
•　Free up your device memory by closing apps running in the background.
•　Increase your storage memory by deleting files/apps from your device you no longer need.
•　Restart your device.

iOS：
•　Make sure you are running the latest version of iOS on your Apple device.
•　Free up your device memory by closing apps running in the background.
•　Restart your device.

My game was loading and loading again!
Troubleshooting Connectivity Issues
As Mythwars & Puzzles is an online multiplayer game, it's essential that you are connected to a reliable network and your device signal is strong.

Please try the following troubleshooting tips:

1. Restart your router (Turn off power then unplug. Plug back in, turn on the power and try reconnecting)
2. Move your router. Depending on your router's range, objects like thick walls can interfere with the signal.
3. If you are using a wireless connection, check your router configuration and make sure the port 8443 is open.
4. Contact your service provider for further information.
5. Try another internet connection. We recommend playing over wireless (wifi) connection.

Please note, Karma Game, unfortunately, cannot offer compensation for problems related to connectivity.

We hope these will help and good luck in the battles!