I didn't get my order!

If you have made an in-game purchase and the items have not appeared, don't panic, sometimes purchases can take awhile to process. When that...

Where do I find my purchase receipt?

You can check your payment receipt here of the past 90 days.

I am trying to purchase gems, but received a message telling me to contact iTunes!

If you receive a pop-up when trying to purchase gems from the shop, it means that there is an issue with your purchase.In-game purchases are...

Money was charged but receipt for purchase is zero!

Sometimes due to various reasons a purchase does not get completed but the amount has already been deducted from your bank account. This is ...