Please don't panic if you’ve made a transaction but haven’t received the items. You might want to restart the game to enable a brand-new server connection. After that, there is no need to purchase the items again.

If you still haven’t received the order, please contact Support and attach the purchase receipt, along with the date the purchase was made. We will send the items as soon as we verify the transaction.

Please send us the order number with a GPA code for transactions made in-game on Android. It looks like this: GPA.1111-2222-3333-44444