Billing
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I cannot pay gems or game packages!
If your purchase didn’t arrive instantly, please exit the game and log back in. A fresh connection with the server may speed the process alo...
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Where do I find my purchase receipt?
AndroidHere's how you can view your purchase history on Google Payments: 1. Go to payments.google.com then log in with the Google account th...
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Can I buy gems outside the game?
If you are in need of more gems to finish upgrades or buy items in Mythwars & Puzzles, the only authorised way to buy gems is through th...
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My child/I accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable. You should go through the prod...
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I am trying to purchase gems, but received a message telling me to contact iTunes!
If you receive a pop-up when trying to purchase gems from the shop, it means that there is an issue with your purchase.In-game purchases are...
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How can I manage or turn off in-app purchases?
Our game is free to download. Please note however that our games also offer entirely optional 'in-app purchases'. These purchases are never ...
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What to do if i enconter pay error?
Hi savoir,If you encounter pay error while you purchase a pakage, pls follow the instructions to reset your google play configuration:pay er...
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